Is something or someone stressing you out and holding you back from achieving your professional goals? Join relationship and leadership experts Sharon Lamm, Ph.D. and Mirabai Galashan as they reveal the essential communication skills that can transform your experience of conflict in business relationships. A 4-step process will be discussed that will enable you to manage conflict to your advantage.
Who Should Attend:
Those who would like to improve their confidence and comfort level around
their response to confrontation, both in professional and personal life.
What You Will Learn:
- Clearly state your point of view.
- Express your feelings openly and respectfully.
- Separate assumptions from what actually happened.
- Ask for what you want.
- Clear the air.
- Practice mindfulness during conflict.
- See resentment as your friend.
How You Will Benefit:
- Learn a simple 4-step process that can help you say what you mean and ask for
what you want in a respectful yet assertive manner.
- Your experience of conflict in business and personal realtionships will be improved.
- You will be able to express your feelings fully and separate assumptions from facts.
- Learn to clear the air, effectively, to improve your personal and professional productivity.
- Understand the gifts and reap the benefits that conflict can bring.
Program Agenda:
- Introduction
- Objectives Of The Workshop
- Becoming Comfortable With Conflict
- What Does It Mean?
- The 4-Step Conflict Model
- Elements 1-4
- Explanations And Experientials
- When To Use This Model
- When Not To Use This Model
- Conclusions
About the workshop leaders.
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Sharon Lamm, Ph.D. and Mirabai Galashan are co-owners of Inside--Out Learning, Inc. Inside--Out Learning is an innovative consultancy dedicated to personal, professional and leadership development. Their purpose is to create profitable and healthy work environments and lifestyles by facilitating individual development and effective interpersonal relationships. They have 25 years of interpersonal consulting experience and bring a synthesis of business, academic, and psychological expertise. Dr. Sharon Lamm holds a doctorate from Columbia University where she is also an adjunct professor in Leadership. The focus of her work has been personal transformation and leadership development. Mirabai Galashan is a dynamic workshop leader, and a passionate and compassionate coach and therapist. The focus of her work has been the fusion of right and left-brain processes to provide a holistic approach to professional, leadership and relationship skills. Both Sharon and Mirabai are guest lecturers at Columbia University's "CEO&I" program and the "New School" in New York City.
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